The Rutland County Fire Mutual Aid Association State Dispatch Program is administered by the Association in cooperation with the Department of Public Safety.   The Rutland Barracks of the Vermont State Police provide dispatching for most of our county's fire departments and rescue squads.

Keep your Department Contact Information and Dispatch Protocols Current!

Below you will find the 2014 Fire Department Information form for State Dispatch. While the basic form is the same as 2013, we still require all agencies to complete and submit the 2014 version even if no data has changed to document that we have current information on file. Below are a couple reminders about the form and policies.


As a reminder, this is the definition state dispatch uses when determining if a call should be dispatched as a Structure Fire or not (for those departments that opt to have automatic mutual aid (AMA)).


ďAny fire involving a manmade structure, any appliance fire with possible or confirmed extension, any chimney fire with possible or confirmed extension and any smoke condition in a manmade structure.Ē


This definition was created with the aid of those fire chiefs that responded to our request for their thoughts and opinions on the matter last year.


Secondly, we still will not be able to break a town up geographically for automatic mutual aid or 5 minute mark mutual aid.  State Dispatch currently does not have the equipment needed to make this possible for a quick and efficient dispatch of an incident.


Next is a note on radio procedure. We at State Dispatch monitor nearly 30 radio channels and 20 phone lines, so it is imperative that units in the field wait for acknowledgment when broadcasting a message. During busy times an important or emergency message might be missed due to other things going on in the communications center. We also ask that when a department has a call, that only one member acknowledge the call, the first apparatus sign on responding and arriving, and one unit return all units.

Thank you all for completing these forms; it makes our jobs at Dispatch that much easier. Please have them returned by March 20th 2014. The AMA and other information on the form will go into effect as soon as they are received. As always we welcome, and encourage, department members to come see the communications center and see how we operate.  Just give either of us a call, Saturday through Thursday, 3pm to 11pm.


Ben Masterson                                             Tom Best

ECDII                                                             ECDII

Rutland PSAP                                                Rutland PSAP

Vermont State Police                                    Vermont State Police      

Click Here to Download a State Dispatch Department Information Form
(Microsoft Word Document)

Click Here to Download a State Dispatch Department Information Form
(PDF Document)

Complete this sheet and forward it to PSAP Administrator Betsy Adams at VSP Rutland!



State Dispatch Policies and Procedures
Download the complete State Dispatch Policies and Procedures Manual
by clicking here!

  • The dispatch frequency shall only be used for radio transmissions that are intended for the dispatcher.   Departmental announcements and talk-around or car-to-car traffic are prohibited on the dispatch frequency.
  • The evening pager test has been changed to a weekly test that will be conducted on Sunday evenings at 6:00 p.m.
  • The dispatchers will be making a practice of repeating all important transmissions that are received by State Dispatch.   This includes scene call acknowledgements, arrival and size-up reports, and requests for mutual aid.
  • All transmissions on the dispatch frequency shall be made in plain english.   The use of 10-codes is not accepted for the sake of clarity during emergencies. 



Programming Information for Rutland County Departments on State Dispatch and who use the dispatch frequency to contact State Dispatch and who may use the county tactical frequencies

Rutland County Fire Mutual Aid Narrowband and System Enhancements

CH-1 State Dispatch 154.250 PL 131.8 on TX & RX All Mobiles, Portables and Base Stations

CH-2 Department Operating Your Frequency and Your PL

CH-3* COUNTY TAC A 154.010 PL 131.8 ON TX AND RX All Mobiles and Portables

CH-4 *COUNTY TAC B 154.265 PL 131.8 ON TX AND RX All Mobiles and Portables

*Note the placement of County TAC-A and TAC-B is recommended as CH 3 & 4, if this presents a problem to how your department operates they can be anywhere you decide, but should be in your portables and mobiles for mutual aid coordination. V-Call and V-Tac frequencies should also be programmed into your radios for interoperability in major emergencies.

We are also implementing an ALL CALL PAGE that should be programmed into your pagers on 154.250. This is an all call and would be used to alert you to a communications problem, weather warning or other urgent messages such as dispatch being evacuated without having to go through 40 tones.

The A Tone for the County All Call is 539.0 The B tone is 600.9

Our goal is not to cost departments an excessive amount. The above plan will accomplish our primary goals including:

Narrow banding on the dispatch frequency 154.250 and making sure all mobiles and portables have PL 131.8 on the Transmit and Receive Sides.

Renaming the county fire ground frequencies County TAC-A 154.010 and County TAC-B 154.265. Both must have PL 131.8 on both the, transmit and receive sides. We recommend they be located in channels 3 & 4 if at all possible but they can be anywhere in your frequency plan as long as you have them and know where they are.

VCALL and VTAC frequencies be installed in all mobile and portable units with frequencies and PLís as required in the VCOMM plan.

That a county all call tone be installed in all pagers that can be so programmed to allow for quick notification.


The Association approved the updates to the State Dispatch Policies and Procedures in July 2005.   Each fire department that utilizes State Dispatch should become familiar with the updates and make sure that all department members are properly trained on the protocols.   These changes were brought forth due to an increase in call volume that is being experienced on the system and an effort to remain in compliance with FCC licensing regulations.   The highlights of the updates include the following:


 Rutland County Fire Mutual Aid Association, Inc.
P.O. Box 6747
Rutland, VT 05702

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